Reservations may be made by email or telephone with all confirmation sent by email where possible. Payments can be made by bank transfer or credit card.
Cancellations made fourteen days prior to the transfer service will not be charged a cancellation fee; however cancellations made within those 14 days up to 48 hours prior to the transfer service will incur a charge of 50 percent. Cancellations made within 48 hours of the transfer will be charged a full cancellation fee. Cancellations due to extraordinary circumstances may be considered for a refund.
Baby Seats & Wheelchairs
Baby seats and booster seats will be supplied free of charge, however these must be requested at time of booking. We can also supply wheelchairs with rates on request.
Amendments to bookings can be made without charge although this is subject to availability.
For all late bookings it is advised that you enquire by telephone on +34 951 279 117.
We allow for one item of luggage and one piece of hand luggage per passenger. For bookings of five passengers or more, additional luggage is carried at no extra charge although extra baggage must be specified at the time of booking.
Golf Clubs & Sports Equipment
Golf clubs, skis and other sports equipment are free of charge with transfers of five passengers or more, although all additional luggage must be specified at the time of booking.
Simply-Shuttles.com reserves the right to refuse transport to any passenger who displays offensive behaviour, poses a threat to the safety of the driver or other passengers, or who appears to be under the influence of alcohol or illegal drugs.